Review Request & Reputation Automation
A reputation workflow that consistently requests feedback after completed work without relying on staff to remember every time.
STYD automates customer feedback and review requests after agreed completion events, with internal alerts for service issues and simple links to approved public review destinations.
The problem
Happy customers leave quietly while unhappy customers are often the most motivated to speak up. Staff know they should ask for reviews but the request gets forgotten during busy days.
Who it's for
Local and service businesses that complete identifiable jobs, appointments, orders, stays, or projects and depend on public reputation for new business.
The outcome
More customers are asked for feedback at a consistent moment, service problems reach the team sooner, and satisfied customers have a simple path to share an honest review.
What STYD delivers
STYD connects the completion event to an approved feedback request, routes responses, links customers to the client's chosen public review destinations where appropriate, and adds timing, opt-out, and failure handling.
Common questions this service helps with
- automated review request system
- Google review request automation
- customer feedback automation
- review request workflow after service
- reputation automation for local business
Pricing
Final pricing is confirmed after a short scoping conversation.
FAQ
Yes when a reliable completion event exists. The timing and exclusions are agreed so customers are not contacted at the wrong moment.
Yes. Internal alerts can be triggered so the team can follow up on a service issue quickly.
No. The system makes feedback requests consistent; it does not control what customers say and should not manipulate genuine reviews.
Related STYD services
Bring past customers back with targeted, scheduled re-engagement based on real CRM activity instead of sending the same generic promotion to everyone.
Connect the customer journey from new enquiry to qualification, booking, reminders, service follow-up, review requests, repeat business, and reactivation.
Reduce forgotten appointments with automatic confirmations, reminders, and clear rescheduling paths tied to the calendar your team actually uses.
Support requests route themselves: tickets created, urgency detected, the right person alerted, reply drafts prepared — while humans keep the conversation.
Tell us about your setup and we'll confirm fit, scope, and pricing.