Messages & email notifications
The portal includes a shared message thread between your company and STYD. It is a simple way to ask a question and keep the replies in one place.
The shared message thread
Your company has one message thread. Every active member can read it and send messages, so your team stays on the same page. Each message shows who sent it and when.
Replies from STYD
STYD replies to your thread from our side. Our replies appear in the same conversation, labelled as STYD, so the full history stays together.
Email notifications
We can be notified by email so we see your question quickly.
Active members of your company can be notified by email that a new reply is waiting.
Notification emails include only a short preview and a link back to the portal. The full conversation always lives in the portal.
Managing your email notifications
Each member can turn their own message email notifications on or off from the Messages page. This is a personal preference and does not change anything for the rest of your team.